Solatube Warranty & Care Information

We Guarantee Brighter Days

We believe good service is all about trust. That’s why we offer a 5-year warranty on our installation services. If anything goes wrong during that time as a result of our work, we’ll be there to fix it right away.

The same goes for your Solatube product. If it stops performing as you expect due to defects in workmanship or materials over the warranty period, Solatube International is here to help. We have been in business for over 30 years, and we stand behind our products.

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Warranty and Long-Term Support

When you choose Solatube Daylighting System for your home’s natural lighting you get the highest performance guaranteed. Check out what our customers have to say!

Solatube Highest Performance Guarantee

All day long. All year long.

Solatube International, Inc. guarantees that when using the Natural Effect Lens**, the 160 DS and 290 DS Daylighting Systems deliver more Average Daily Light on an Annual Basis (as determined by the methodology set forth below) than other passive tubular daylighting devices having the same “L over D ratio” (as defined below) that are widely commercially available on the market at the time of your purchase. We are totally confident that no other product offers the total annual performance of a Solatube product. We will give you YOUR MONEY BACK (retail purchase price) if you find such a product.

Limitations on Guarantee

Guarantee offer applies only to products purchased for personal use. The offer is only valid for products assembled and installed according to the manufacturer’s specifications. Offer excludes new products manufactured by Solatube International, Inc. The guarantee excludes all other products, except Solatube 160 DS and 290 DS products, manufactured by Solatube International, Inc. Offer expires one year from the product purchase date.

Methodology for Determining Average Daily Light on an Annual Basis (ADLAB)

The ADLAB is determined by measuring the light output of a system at each hour during daylight hours on the 21st day of March, June, September, and December. To determine the ADLAB, these measurements are then added together and divided by the total number of measurements taken. To compare ADLABs, the systems compared must have the same ratio of Length of the daylighting tube divided by the Diameter of the tube opening. This is called the “L over D ratio.” Testing must be completed by a certified testing agency.

To Make A Claim

If you believe that you have found a qualifying product that outperforms your Solatube Daylighting System, please send a written refund request with your original purchase receipt with the Solatube product circled, and written test results from a valid testing agency to Solatube International, Inc., Attn: Performance Guarantee, 2210 Oak Ridge Way, Vista, CA 92081. Requests must be postmarked within 365 days of the purchase date. Solatube International, Inc. reserves the right to audit any testing or to retest to confirm results.

How State Law Applies

This guarantee gives you specific legal rights, and you may also have other rights which vary from state to state.

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We're Tampa's Solatube Premier Dealer

Choosing the right ventilation or daylighting system is important, but choosing the right partner makes all the difference.

As Tampa’s Solatube Premier Dealer with decades of experience, we offer expert knowledge, award-winning service, and a commitment to delivering real results for your home.

Hear from Our Customers

Every project we complete is built on trust, and we’re proud to share feedback from Florida homeowners who chose Daylight Concepts to brighten and cool their homes.

4.9
Based on 180 reviews
D Carter profile picture
D Carter
11 months ago
Work of wonder (WoW) and were done in less than 2hrs
Bob Bush profile picture
Bob Bush
11 months ago
Couldn't have had a better experience! It was a breeze from application to installation! Kerry was great, efficient and punctual, she was super!
Don Young profile picture
Don Young
11 months ago
In these days of slacking service and grouchy techs, Daylight Concepts was an absolute pleasure to work with. On time service, fast installation and a technician that was friendly and VERY informative. So happy I found them and will use them in the future.
William Bocchino profile picture
William Bocchino
12 months ago
They did a great job. They came in were very professional and were done quickly. We love are Sun tube
R Bailey profile picture
R Bailey
12 months ago
Fantastic experience. Communication with these folks was tremendous and Rusty was awesome. He/they won't 'upsell' but will give you their honest opinion. Can't ask for more than that. I had attic fan installed, he arrived at the time he said, done in the time he said and no mess anywhere. Just great.
Lynn McCullough profile picture
Lynn McCullough
1 year ago
As our Solatube was originally put in 2009 it needed to have the bottom configured to the standards of today so we could get a new diffuser. The individuals who came to update it where very nice and very courteous of our home. I would highly recommend Daylight Concepts for your upcoming needs. The light that the Solatube puts out is amazing.
Larry McKinnon profile picture
Larry McKinnon
1 year ago
I would like to extend my sincere thanks to Rusty from Daylight Concepts for evaluating our new home to determine whether installing solar roof vents would help reduce attic heat and lower our electrical costs. After a thorough assessment, Rusty confirmed that our home already has more than adequate ventilation, and that adding additional vents—given the roof’s current configuration—would not provide any meaningful benefit. What stood out most was his honesty. He could have easily recommended a product we didn’t need, but instead provided a transparent and professional evaluation without any sales pressure. In today’s market, that level of integrity is rare. I highly recommend Daylight Concepts to anyone looking for an honest, no-pressure assessment from a company that clearly values doing what’s right for the customer. LM
Michael Huet profile picture
Michael Huet
2 years ago
We had a solatube skylight installed yesterday. Their installer, Rusty, did a great job explaining options and how the installation would be done. He demonstrated the features including the add on light kit and solar night light once the install was complete and cleaned up the work area. Working with Daylight Concepts on the purchase and install of the solatube skylight was a great experience and we are very happy with our purchase as it completely lights up our previously very dark utility room.
Nayana Vyas profile picture
Nayana Vyas
2 years ago
Great product & Great service.
Andre Lacayo profile picture
Andre Lacayo
2 years ago
Great experience from beginning to end. From the initial phone call and quote, to the quick and painless install. We could not be any happier with our solar tube
Raymond Aldredge profile picture
Raymond Aldredge
2 years ago
Love our new Solartube. Turned our dark guest bath into a bright and happy place. Great price, Great service and a 30% rebate as an added surprise bonus. CALL Daylight Concepts today. You'll be glad you did!
Keri Ebel profile picture
Keri Ebel
2 years ago
We are very happy with our SolaTube. It adds so much to our great room and kitchen, and I think it was worth paying a little more for this product compared to other companies whose lights are not nearly so bright or well made. We will get a tax discount since we got the night light. Very courteous and professional staff. Highly recommend!
We love how our living room and kitchen now have bright and beautiful daylight. We really appreciate that the staff was patient and helped us with last minute changes, even to the point of making a last minute run to the office, which fortunately was only 15 minutes or so away, to pick up a second diffuser that we preferred to help us be completely satisfied. We highly recommend Daylight Concepts.
Donna Anderson profile picture
Donna Anderson
2 years ago
Wow!! What a difference!! My two bathrooms had no natural light. I love not having to walk into the bathroom and not turn on the lights. (But I keep thinking I left the lights on!!) Rusty did a wonderful job with the installation. He is a master at his craft. Joan was a pleasure to work with, too. I would highly recommend Daylight Concepts to anyone needing a Solatube in their home. Many thanks to Rusty and Joan and Daylight Concepts.
Janna Weeks profile picture
Janna Weeks
3 years ago
I keep going to my kitchen to turn the lights off and realize they are not on!. My solatube really brightens a very dark area of our home. Joan was super helpful answering all my questions and providing everything needed to get my HOAs modification review submitted and approved. Rusty, the installation tech, was super knowledgeable advising that he had installed over 4000 solar tubes. He is a really friendly down to earth man. I highly recommend Daylight Concepts for any solatube needs.
A very nice and polite young man came out and installed our unit in about 2 hours. He did an excellent job and even offered to vacuum the carpet that had a bit of insulation on it that missed his drop cloth. Also the staff was great and worked with my wife on selection and scheduling. It brightened up one of the darker rooms in our house and my wife loves it.

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